Sun+ gets News UK mobile customer services

The Sun+ digital package was recently launched by News UK and it offers online content for £1 across devices like PCs, tablets and mobiles.

The publisher has now partnered with cloud-based communications firm LivePerson to pump digital customer and mobile and services for Sun+ and its sister service Times+.

For Times+ freeware was previously used by News UK but the service is now premium for that and Sun+ to ensure that one-to-one communications are up to date as digital plays an increasingly pivotal role to the business.

Chat agents can now engage with visitors based on their usage patterns and this can determine if a user is facing difficulties.

At News UK is specifically focused on growing its digital portfolio to ensure it delivers the best possible digital experience for its customers. The Sun+ digital entertainment package ensures the best chat service for customers. The company will continue to focus on innovation in this area.


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